Act! v17


act! v17 is here!

 Act! v17 was released on the 24th of October 2014, followed by Act! v17.1 and Act! v17.2 during 2015.  Here is a summary of the four main new feature areas:

feature area 1: Fuse the power of intelligent emarketing with automation of sales best-practice

  • Lead Capture Forms - Easily create simple web forms to capture leads from your web pages, newsletters, emails, and more, with Act! Lead Capture now included with Act! Emarketing.
  • Act! eMarketing Basic included - Create, send and track professional, eye-catching email campaigns that reach your customers and prospects with the right message at the right time.
  • Know who to follow-up first with intelligent, prioritized Call Lists that close the gap between Marketing and Sales.
  • eMarketing Team Access - Find your best marketing fit with a new tier designed for teams, including additional contacts, Call List, and multiple profiles for sending email campaigns on behalf of your company, department, or individual team members.
  • eMarketing and Smart Task Integration - Save time by automating key follow-up activities based on dynamic criteria you define, with new Smart Task options for Act! Emarketing - such as automatically sending an email to welcome a new customer, scheduling activities to follow-up hot leads, and assigning contacts to a new record manager.

Feature area 2: automation & productivity enhancements to help you save time and stay organised

  • Contact Timeline - Now view all your interactions with a particular contact at a glance, with the new interative visual timeline that helps you prepare for and personalise your customer interations.
  • 1-way Outlook Sync Option - New Outlook sync options allow you to choose whether to 1-way sync your Act! Contacts and Calendar to Outlook, 2-way sync information back to Act!, or keep both separate.
  • Attach photos to history from Mobile Devices - Update contact records on-the-go, with new Act! Premium Mobile photo and document attachments.
  • Integrate with iCloud & Dropbox - Easily integrate documents from popular business tools such as dropbox, Sharepoint, iCloud, Google Docs and more, to contact records in Act!
  • Smart Task & eMarketing Integration - Take advantage of Smart Task options for sending Act! Emarketing messages, assigning activities, and contact owner reassignment that give you powerful automation so that you don't miss a beat.

Feature Area 3: New streamlined configuration and access options make deployment a snap!

  • Free Browse-only Users - Make sure your team is in-the-know - create read-only licences for additional members of your business or team, at no extra charge!
  • Create Remotes from Act! for Web - Easily create and distribute Act! Premium for Web remote databases and offline clients, directly from the web.
  • Silent Install Utility - Improved global preference management allows you to automatically deploy, activate, and customise default user preferences for multiple users in a snap, allowing you to setup users and desktops quickly and easily.
  • Hide inactive users from dropdowns and help speed up data entry.
  • Enjoy behind-the-scenes performance and usability enhancements to improve productivity.

Feature set 4: act! gets a fresh, new look

  • Explore the new look of Act! - updated icons, colours and layouts help you navigate more easily, save time, and focus on what's important.
  • Easily access a variety of apps, right from the within the integrated Act! Marketpalce, that help extend the power and possibilities of your Act! solution - including dozens of premium apps for integrated accounting, data management and reporting, plus exclusive discounts for Business Care members.
  • Get the most out of Act! with helpful tips, access to webinars and tutorials, and updates on the latest news from Act! via the new Welcome Page.

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