Act! Premium (Self-hosted) Features
Act! Premium is still available as a desktop (self-hosted) option for users who prefer to have the software installed on their computer rather than in the Cloud. From the 1st April 2021 all Act! Premium subscriptions will include a free copy of Act! Marketing Automation (Basic) so that you can create high quality, professional eMarketing emails.
Here is a summary of the features included with Act! Premium.
Act Premium - Includes AMA Basic |
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| AMA Basic | ||
CRM |
2,500 emails/month | |
| Customer management | Yes | |
| Groups & filters | Yes | |
| Search | Yes | |
| Task & activity management | Yes | |
| Calendar | Yes | |
| Opportunity tracking | Yes | |
| Sales process management | Yes | |
| Sales engagement tracking | Yes | |
| Call lists & hot leads | Yes | |
| Analytics & reporting | Yes | |
| Report Editor | Yes | |
| Office & Outlook integration | Yes | |
| Integration with popular apps | Yes | |
| custom fields | Yes | |
| User administration | Yes | |
| Mobile app | Yes | |
| Account management | Yes | |
| Dynamic Groups & filters | Yes | |
| Sales pipeline management | Yes | |
| Act! Insight analytics | Yes | |
| Google integration | Yes | |
| Custom tables | $12/user/month | |
Marketing automation |
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| Email marketing | Yes | |
| 170+ responsive templates | Yes | |
| Interactive drag and drop template editor | Yes | |
| WYSIWYG template editor | - | |
| Email tracking & metrics | Yes | |
| Turnkey campaigns | - | |
| Campaign List Sync | - | |
| HTML email editor | - | |
| Social sharing | - | |
| Landing pages | - | |
| Surveys | - | |
| Drip marketing | Limited1 | |
| Visual workflow designer | Limited1 | |
| Campaign calendar | Yes | |
| Deliverability& compliance tools | Yes | |
| Marketing Automation to CRM workflow | - | |
| Response-driven nurture marketing | - | |
| Asset tracking | - | |
| Advanced lead capture | - | |
| Lead management & scoring | - | |
| Event marketing | - | |
| Website activity tracking | - | |
| Progressive profiling | - | |
| A/B testing | - | |
| Deliverability & marketing onboarding session | - | |
| Additional email sends (pre 2500/mo) | $19/month | |
| Additional domain (Per Domain) | $60/month | |
Support |
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| Self-service resources | Yes | |
| Knowledgebase | Yes | |
| Community | Yes | |
| Online support tickets | Yes | |
| Web chat | - | |
| 12x5 phone support | - | |
| Getting startedconcierge call | - | |
| Saturday phone support | - | |
| Priority Queuing | - | |
| Appointment setting | - | |
| Voice Mail Call back | - | |
| Dedicated North American Ultimate Support advisor | - | |
| Dedicated North American Ultimate Support web chat | - | |
| Password reset | - | |
| Guaranteed response times | - | |
| Exclusive Ultimate Support web tutorials | - |
| 1 Limited to emails as only available activity type |
| 2 Maximum total of 10,000 Email sends per month (Included + Paid) |