Act! v20


Act! v20 was released in October 2017.  Here is a summary of the Key New Features:

All Act! v20 Products:

  • Fresh, New Look
    • Experience a fresh, new look with visually stunning design updates consistent across Windows and Web.  Enjoy a modern navbar, new big button menu design, new Web login screen and contemporary icons.
  • Optimised Act! emarketing Workflow
    • Manage Act! emarketing campaigns through an intuitive, optimised workflow in Act!
    • Everything you need to create, send, and track campaigns is available in five newly designed views - Overview, Create, Send, Track, and Options
    • Because Act! emarketing is fully integrated with Act!, its all right there and easy to follow - no more bouncing out of a browser!
  • Numerous Usability Improvements
    • Quickly identify opportunities that need attention with the new opportunity field 'Days in Stage'
    • Use right-click functionality in windows to change the status of an opportunity
    • Use 'freeze columns' functionality in Windows when working in list views
    • Benefit from dozens of quality updates that make Act! even better!

Act! Act! Subscription Products (Act! Premium & Premium for Web):

  • Act! Insight
    • Guide decision-making with rich insights from interactive, graphical dashboards
    • See dynamic, visual snapshots of real-time metrics with 10+ out-of-the-box dashboards
    • Personalize dashboard widgets or configure your Act! Insight view to display metrics most relevant to your business or role
    • Gain insight into business and team performance, no matter where you are, with a new Act! Insight view in Act! Companion
  • Ask Act! with Amazon Alexa (Not available in the AU/NZ region yet)
  • Act! Companion with New Act! Insight View
    • Stay connected to key Act! Premium details from wherever you are with Act! Companion, a native mobile app designed for iPhone, iPad and Android.
  • Compatibility with Chrome for Mac
    • Now you can work with Act! for Web on Chrome for Mac